Using an iPhone? Use two fingers to scroll through the Terms and Conditions.
Please be aware that Ocado on the Go is a data intensive application. Ocado will not be liable for any data costs you incur through your use of the application, so if you are not on an unlimited plan you should check the rates you will be charged by your network provider.
This policy applies to your use of Ocado on the Go and tells you how Ocado Limited (”Ocado”) uses and protects the information Ocado on the Go collects.
When you use Ocado on the Go, Ocado will collect and store on its server information about how you use Ocado on the Go. Ocado collects this information in order to operate Ocado on the Go and to improve Ocado on the Go and the service Ocado offers you.
Security. The security of your information is very important to Ocado. Any sensitive information (such as your email, password or QuickPIN) you enter into Ocado on the Go is either not stored on your device at all or is only stored on your device for the duration of that session. All information sent from your device to our servers is encrypted using SSL encryption. As a further precaution, it is not possible to change your delivery address or amend your payment card details via Ocado on the Go. This can only be done by logging into your account at www.ocado.com. At checkout, Ocado on the Go only displays the last 4 digits of the card number on your registered payment card. This is to enable you to identify the card you are using to pay for your goods.
Uninstall. If you have an iPhone you can uninstall Ocado on the Go by pressing and holding the Ocado on the Go icon for a few seconds, pressing the cross that appears and then responding to the confirmation prompt. For phones that run the Android platform, go to ”Settings” within the application and then click on ”Image Disk Usage”. You will then be given the option to clear any cached images. Then click ”Catalogue Disk Usage” and choose the option to delete the catalogue. Subsequently, if you follow the standard Android uninstall instructions, the application will be cleared from the device. For any other platforms please follow your standard device uninstall instructions.
Prices. Using your phone’s 3G or wifi connection, we endeavour to regularly synchronise prices, special offers and promotions on Ocado on the Go with the prices and offers in our catalogue. Occasionally, however, the Ocado on the Go prices, special offers and promotions may not be up to date. With the exception of certain goods which are not priced until they are picked for you, all prices, special offers and promotions of items in your basket will be fully updated before you checkout and we will send you an email to confirm the price of your shopping basket. If there is a discrepancy, the prices shown in the email shall take precedence over the prices shown on the Ocado on the Go application. Please see the website Terms & Conditions for information on our pricing policy, including the way in which we charge you for goods which are not priced until they are picked for you.
Contracting Party. Ocado on the Go is provided to you by Ocado Limited, with registered address at Titan Court, 3 Bishops Square, Hatfield Business Park, Hatfield, Hertfordshire AL10 9NE.
Intellectual Property. You acknowledge that Ocado owns all rights, title and interest in and to Ocado on the Go, and in the material produced in it, including all rights under patent, copyright or trade mark and any and all other proprietary rights, including all applications, renewals, extensions and restorations thereof. You agree not to modify, adapt, translate, prepare derivative works from, decompile, reverse-engineer, disassemble or otherwise attempt to derive source code from Ocado on the Go.
No Warranties. Ocado disclaims responsibility for any harm resulting from your use of Ocado on the Go. Ocado on the Go is provided "as is" and Ocado expressly excludes to the fullest extent permitted by law all conditions, warranties and other terms whether express or implied by statue, common law or the law of equity, including without limitation the warranties of fitness for a particular purpose and non-infringement of proprietary rights, and any warranties regarding the security, reliability, timeliness and performance of Ocado on the Go. You agree that you download and use Ocado on the Go at your own discretion and risk and that you will be solely responsible for any damages to your computer system or mobile device or loss of data that results from the download or use of Ocado on the Go.