Business Planning - Resource Planner

  • RESP1
  • Competitive + Benefits
  • 2/20/11
  • Permanent Full-Time
  • Hatfield, Hertfordshire

Business Planning - Resource Planner - Hatfield

Ocado is one of the fastest growing internet retailers in the UK and much of our success is dependent on having the right people in the right place at the right time. We are now seeking an extremely motivated individual to provide support in our Resource Planning team working alongside a team of Resource Planners.

Duties & Responsibilities:

  • Maintaining Time and Attendance data for Ocado employees
  • Delivery of department strategy
  • Dealing with employees queries and deliver customer service levels to the agreed standard
  • Maintaining Time and Attendance data for Ocado employees
  • Ensure legal standards are fully met at all times
  • Identify possible savings, initiative and improvements to the department
  • Manage resources efficiently to ensure KPIs are met
  • Communicate and co-ordinate with other team members and managers to ensure site goals and strategies met
  • Undertaking other administrative duties

The role requires a good standard of education and excellent communication skills as the job includes daily interaction with Ocado employees, management and other internal customers. The ability to work within a team and use own initiative is necessary as the role involves lone shifts at weekends. There is a need for accuracy and speed to complete tasks and the ability to organise workloads to ensure timescales are met is essential. A positive, flexible and proactive approach to the job is required as the workload varies depending on the company demands. Travel to other sites may be required at times.

This is a pivotal role that would suit a people-person with a strong administrative and customer service background. You will be an extremely organised individual who is able to multi-task and prioritise work within a busy environment. You will have intermediate/advance MS Office skills, especially Excel and excellent communication skills. Above all, you must be flexible and enjoy a challenge!

If you are interested in applying for this position, please send a covering letter and CV to