Terms & Conditions – Refer a friend

  • If you receive an email from us offering you the chance to use our Refer a Friend (‘‘RaF’’) scheme you can recommend Ocado to as many of your friend(s) as you like by simply generating your unique sharable link on our website with your friend(s). If the following conditions are met both you and your friend will be eligible to receive one of the gift bundles detailed in the email (‘‘Gift Bundle’’).
  • To be eligible to receive the Gift Bundle the following conditions must be met:
    • a) You must have placed at least one shop with us;
    • b) Your friend(s) may already hold an Ocado account, but they must be a first time customer;
    • c) Both you and your friend(s) must be aged 18 or over and resident in the United Kingdom (excluding Northern Ireland) within Ocado’s delivery area;
    • d) Your friend(s) must submit their email address to us via the unique link provided by you. They will then be provided with a voucher code via email (‘‘Voucher Code’’) which will enable them to claim their preferred Gift Bundle.
    • e) Your friend(s) must place their first order at Ocado.com for a minimum of £85 within 12 weeks of submitting their email address to us and enter the Voucher Code at checkout. Their Gift Bundle will then be automatically added to their order.
    • f) Once your friend(s) has taken delivery of their eligible order you will receive an email asking you to select your preferred Gift Bundle. Once this has been selected we will email you again with a unique code. You can then enter this code on any of your shops with a minimum order value of £85 and the Gift Bundle will be added to your order. The code is valid for 12 weeks from the date the email with the code is sent to you. Seasonal bundles are available for a limited time only. Orders for our festive fun bundle must be placed by 26/12/2021.
    • g) Only one Gift Bundle is available per household for a friend, but you may receive a Gift Bundle for each eligible friend referred in accordance with these terms. Any friend(s) introduced who have the same delivery address to the referrer or each other will only count as one referral;
    • h) Once the preferred Gift Bundle has been selected this choice is final and we cannot change your choice;
    • i) The Gift Bundles are non-transferable and there is no cash alternative available;
    • j) The Gift Bundles are subject to availability. We reserve the right to substitute items in the Gift Bundles for items of equal or greater value;
  • Ocado reserves the right to terminate, amend, extend or shorten the RaF scheme at any time and without notice. Gift Bundles codes issued prior to termination or amendment shall remain valid until the expiry date specified in the email.

Data Protection Act: If you shop on the Ocado or Ocado Zoom websites, the information you provide will be stored and may be checked with fraud prevention agencies. If fraud is suspected we will record this, and your details will be shared with other subscribing organisations. Any sensitive information obtained will only be processed in order to provide the service requested. Your personal data will be treated in confidence and will not be disclosed to any third parties for marketing purposes unless you agree otherwise during your registration process. Under the terms of the Data Protection Act you have the right to obtain a copy of the information held about you upon payment of the appropriate fee.